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      Privacy Policy

      Effective Date:

      1. Introduction

      Welcome to OSNOVA.YACHTS (“Company,” “we,” “our,” “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://osnova.yachts, engage with our services, or otherwise interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

      2. Information We Collect

      We may collect and process the following data about you:

      • Personal Identification Information: Name, email address, phone number, and postal address.
      • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
      • Usage Data: Information about how you use our website, products, and services.
      • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

      3. How We Collect Your Information

      We use different methods to collect data from and about you including through:

      • Direct Interactions: You may provide us with your personal data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
      • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
      • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

      4. How We Use Your Information

      We use the information we collect in the following ways:

      • To Provide and Maintain Our Services: Including to monitor the usage of our services.
      • To Manage Your Account: To manage your registration as a user of the service.
      • For the Performance of a Contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or any other contract with us through the service.
      • To Contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
      • To Provide You: With news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
      • To Manage Your Requests: To attend and manage your requests to us.

      5. Disclosure of Your Information

      We may share your personal information in the following situations:

      • With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our service, to contact you.
      • For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
      • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
      • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
      • With Other Users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

      6. Data Security

      We have implemented appropriate security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.

      7. Your Data Protection Rights

      Depending on your location, you may have the following rights regarding your personal data:

      The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

      The Right to Access: You have the right to request copies of your personal data.

      The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

      The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

      The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions, including processing for direct marketing purposes.

      The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

      The Right to Withdraw Consent: Where we process your personal data on the basis of your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before it.

      The Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority. In Croatia, this is the Croatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka – AZOP), Selska cesta 136, 10000 Zagreb, azop.hr.

      To exercise any of these rights, please contact us using the details below. We will respond to your request without undue delay and in any event within one month of receipt.

      8. Legal Basis for Processing

      We process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the applicable laws of the Republic of Croatia, on the following legal bases:

      Consent: when you have given us clear consent to process your personal data for a specific purpose, for example when you accept non-essential cookies.

      Contract: when processing is necessary to prepare an offer at your request or to perform a contract with you.

      Legal Obligation: when processing is necessary to comply with our legal obligations, for example accounting and tax requirements.

      Legitimate Interests: when processing is necessary for our legitimate interests, such as ensuring the security of our website and improving our services, provided your rights do not override those interests.

      9. Data Retention

      We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiries and correspondence are generally kept for up to three years after our last contact. Data related to contracts and invoices is kept for the periods required by Croatian accounting and tax laws. After that, the data is securely deleted or anonymized.

      10. International Data Transfers

      Some of our service providers (for example, Google) may process data outside the European Economic Area. In such cases, we ensure an adequate level of protection through appropriate safeguards, such as the European Commission’s adequacy decisions or Standard Contractual Clauses.

      11. Cookies

      Our website uses cookies and similar technologies. Detailed information about the cookies we use and how you can manage them is available in our Cookie Policy.

      12. Children’s Privacy

      Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

      13. Changes to This Privacy Policy

      We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

      14. Contact Us

      The data controller for your personal data is OSNOVA – 2000 LLC. If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

      OSNOVA – 2000 LLC (OSNOVA.YACHTS)
      Ivana Pavla II 196, 21215, Kaštel Lukšić, Croatia
      Email: osnova2000hr@gmail.com
      Phone: +385994751555